Rjbet77 Privacy Policy – Data Protection for Malaysian Members

1. Introduction & Scope of This Privacy Policy

Rjbet77 ("we", "Platform") takes our responsibility to protect the privacy of every member who uses our services seriously. This Privacy Policy applies to all personal information collected through the rjbet77.wine website, related mobile applications and any official rjbet77 communication channels.

As an online Sports Betting and casino platform serving Malaysian members, rjbet77 understands that trust starts with transparency. We want you to know exactly what data we hold, why we need it, and what we do — and just as importantly, what we do not do — with that information.

This policy takes effect from January 2026 and will be updated from time to time as required. Your continued use of the rjbet77 platform following any policy changes will be considered acceptance of the latest version of this document.

2. Types of Personal Data We Collect

Rjbet77 collects personal data in two main ways — information you provide directly when interacting with the platform, and data collected automatically when you use our services.

2.1 Data You Provide Directly

• Registration Information: Your full name, date of birth, email address, and mobile number as provided when registering your rjbet77 account.
• Identity Verification (KYC): A copy of your MyKad, passport, or other accepted identity document, collected for account verification and legal compliance purposes.
• Financial Information: E-wallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay) or bank account information for processing deposits and withdrawals via DuitNow or FPX. rjbet77 does not store credit or debit card numbers directly — all transactions are processed through certified payment gateways.
• Communications: The content of messages you send to the rjbet77 support team via live chat, email, or Telegram, used for issue resolution and service improvement purposes.

2.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, device operating system and screen resolution used to access the rjbet77 platform.
• Usage Data: Pages visited, time spent on each page, features used, matches viewed, and bet types placed — used to enhance the rjbet77 user experience.
• Cookie & Tracking Data: Session cookies and preference cookies that help the rjbet77 platform remember your settings and preferences for a smoother, uninterrupted experience.
• Geolocation Data: General location derived from IP address for compliance with geographic requirements and detection of suspicious activity.

3. How We Use Your Personal Data

Rjbet77 only uses members' personal data for legitimate, stated purposes. The following is a complete list of how data is used on our platform:

• Account Management: To create, verify and manage your rjbet77 account, including secure login processes and password recovery.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing withdrawal of winnings to your preferred account in MYR.
• KYC & AML Compliance: To verify member identity and meet Anti-Money Laundering (AML) compliance requirements as mandated by applicable financial regulations.
• Customer Support: Handling enquiries, complaints, and support requests submitted to the rjbet77 support team.
• Platform Security: To detect, investigate and prevent fraud, money laundering, multi-account abuse and any activity that violates rjbet77's Terms & Conditions.
• Service Improvements: Analyzing aggregated (not individual) platform usage patterns to improve the interface, features, and overall gaming experience at rjbet77.
• Service Communications: Sending important account notifications, transaction confirmations, policy updates and security alerts via email or SMS.
• Optional Marketing: With your consent, to send you rjbet77 promotions, bonus offers, and the latest updates — you may withdraw this consent at any time.

4. Legal Basis for Data Processing

Rjbet77 processes members' personal data on valid legal grounds, which include:

• Contract Performance: Processing necessary to fulfil rjbet77's contractual obligations to you — including account management and transaction processing.
• Legal Obligations: Compliance with applicable KYC, AML and financial regulations that require rjbet77 to verify member identity and monitor transactions.
• Legitimate Interests: Processing for the purposes of platform security, fraud prevention, and service improvement — provided it does not unreasonably interfere with your privacy rights.
• Consent: For marketing communications and non-essential cookie usage, rjbet77 relies on your explicit consent, which may be withdrawn at any time.

5. Data Sharing & Disclosure to Third Parties

Rjbet77 does not sell members' personal data to any party. We only share information in the following situations and with these limited parties:

5.1 Selected Service Providers

Rjbet77 works with trusted third-party service providers to operate the platform — including certified payment gateways for processing Touch 'n Go, GrabPay, DuitNow and FPX transactions, licensed game providers such as Evolution Gaming and Pragmatic Play Live, and cloud technology infrastructure providers. All these providers are bound by strict data protection agreements and are prohibited from using your data outside the scope of the services they provide to rjbet77.

5.2 Legal Requirements & Regulatory Authorities

Rjbet77 may be required by law to disclose member information to Malaysian authorities — including law enforcement agencies, financial regulatory bodies or courts — upon receipt of a valid order. In such circumstances, rjbet77 will endeavour to notify you in advance unless prohibited from doing so by law.

6. Data Security & Protection

Rjbet77 implements multiple layers of technical and procedural safeguards to protect the personal data of its members:

• 256-bit SSL Encryption: All communications between your device and rjbet77's servers are fully encrypted using the latest TLS protocol.
• Stored Data Encryption: Sensitive personal data stored in rjbet77's databases is encrypted using industry-standard encryption algorithms.
• Two-Factor Authentication (2FA): rjbet77 supports 2FA for account login as an additional security layer, which we strongly recommend to all members.
• 24/7 Security Monitoring: rjbet77's security team continuously monitors systems to detect unauthorised access attempts or suspicious activity.
• Regular Security Audits: The rjbet77 platform undergoes regular penetration testing and independent security audits to identify and address vulnerabilities before they can be exploited.
• Internal Access Controls: rjbet77 staff access to member data is restricted based on role requirements and fully logged for internal accountability purposes.

7. Data Retention Periods

Rjbet77 retains members' personal data for as long as necessary to fulfil the original purpose of collection and to meet applicable legal obligations:

• Active Account Data: Retained for as long as your rjbet77 account remains active and for a reasonable period following account closure.
• Financial Transaction Records: Retained for the minimum period required under Malaysian financial regulations for audit and AML compliance purposes — typically between 5 and 7 years.
• KYC Data: Retained for the duration the account remains active, and for a defined period following account closure as required by compliance obligations.
• Support Communication Logs: Retained for 2 years for reference and service improvement purposes.
• Non-Essential Cookie Data: Deleted in accordance with the expiry period set for each cookie category, typically ranging from a single session up to 12 months.

Once the retention period has expired and there is no legal obligation requiring further retention, rjbet77 will securely delete or anonymise the relevant data.

8. Your Rights as a rjbet77 Member

As a rjbet77 member, you have the following rights regarding your personal data that we hold. To exercise any of these rights, contact our support team via live chat or email at support@rjbet77.wine:

• Right of Access: You have the right to request and receive a copy of the personal data rjbet77 holds about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in rjbet77's records.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data — subject to rjbet77's legal obligations to retain certain records.
• Right to Restrict Processing: You have the right to request that rjbet77 restrict the processing of your data in certain situations, such as when you are disputing the accuracy of your data.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive the personal data you have provided to rjbet77 in a structured, machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: For processing based on consent (such as marketing emails), you may withdraw your consent at any time without affecting the validity of any processing carried out prior to withdrawal.

Rjbet77 will process privacy rights requests within 30 days from the date of receipt. For complex cases, this period may be extended by up to 60 days, with notice provided to you.

9. Cookie Policy

The rjbet77 platform uses cookies — small text files stored on your device — to enhance your experience and support essential platform functions. The following are the types of cookies we use:

9.1 Essential Cookies (Required)

These cookies are essential for the rjbet77 platform to function properly and cannot be disabled. They include login session cookies, security tokens and language preference cookies. Without them, you will not be able to log in or use core platform features.

9.2 Analytics & Performance Cookies

These cookies help rjbet77 understand how members interact with the platform — which pages are most visited, where users encounter friction, and how platform performance can be improved. All data is collected in aggregate and does not personally identify any individual.

9.3 Optional & Personalisation Cookies

These cookies allow the rjbet77 platform to remember your settings and preferences — such as display language, favourite menu layout and odds display settings — so you don't have to reconfigure them each time you log in.

10. Children's Privacy

The rjbet77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should rjbet77 discover that personal data belonging to a child under 18 has been collected without our knowledge, we will promptly take steps to delete that data and close the associated account.

If you believe someone under the age of 18 has registered a rjbet77 account, please contact our support team immediately at support@rjbet77.wine so we can take the appropriate action.

11. Cross-Border Data Transfers

As a digital platform, some rjbet77 members' personal data may be stored or processed on servers located outside Malaysia — specifically for backup storage, game processing and cybersecurity infrastructure purposes. In such cases, rjbet77 ensures that any data transfer is carried out with protections equivalent to or exceeding Malaysian standards, through legally binding data processing agreements with all relevant service providers.

12. Amendments to This Privacy Policy

Rjbet77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform developments. Members will be notified of any material changes via their registered email or in-platform notification at least 7 days before taking effect.

The latest version of the Privacy Policy is always available on this page, with a clear update date at the top of the document. We encourage you to review this policy periodically so you stay informed about how rjbet77 protects your privacy.

13. Contact Us About Data Privacy

If you have any questions, concerns, or wish to exercise your privacy rights regarding data held by rjbet77, please contact us through the following channels:

• Privacy Email: support@rjbet77.wine — for privacy rights requests and personal data enquiries.
• Live Chat: Available 24/7 on the rjbet77 platform — for general privacy-related enquiries.
• Telegram: The official rjbet77 Telegram channel for general communications.

We are committed to responding to all privacy-related enquiries within 72 hours on business days. More complex privacy rights requests will be processed within 30 days of receipt. All rjbet77 support communications are handled in both Malay and English by staff trained in data protection.